Shipping policy

Processing Time

Orders are typically processed within 3 business days after payment is received. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods and Costs

Shipping options, rates, and estimated delivery times are displayed at checkout. Delivery times may vary depending on the destination and chosen shipping method.

Order Tracking

Once an order has been shipped, a confirmation email with tracking information will be provided. Use this information to monitor the delivery status of your package.

Shipping Areas

Shipping is available to the Bronx, Queens, Brooklyn, Staten Island, and Long Island. Please note that some restrictions may apply to specific regions.

Lost or Damaged Items

East Coast HVAC Supply is not responsible for packages lost or damaged during transit. For such issues, please contact the shipping carrier directly.

Address Accuracy

Ensure that the shipping address provided at checkout is accurate and complete. Incorrect or incomplete addresses may result in delivery delays or undeliverable orders.

For any shipping-related inquiries, contact our Customer Support team.